Shipping Policy
We are committed to shipping you cute products as fast as possible.
Where is my order?
Open your order to check its status and available shipment tracking. Delivery estimates are shown at checkout. We email you a tracking link when your package ships.
Do you ship internationally?
We aren’t offering international (outside of United States) shipping at this time.
Where do you ship from?
Orders ship from our Seattle, WA warehouse. Domestic shipments use USPS, FedEx, and UPS.
Can I change my address or cancel my order?
Open your order to see whether address changes or cancellation are still available. If the option isn’t available, contact us for help. Changes and cancellation are subject to the order’s processing status.
My package is missing. What should I do?
Check your tracking and contact us so we can help with a missing package and arrange a free domestic reshipment. While we help, check around the delivery location and with neighbors. You do not need to finish these checks before contacting us. If the original package arrives after a replacement is sent, let us know so we can provide a free return label.
Do you offer express shipping?
Yes we do! We use FedEx and UPS services as our Air express carriers. Express services can be quoted in the shopping cart. Look for Air services such as FedEx 2Day, FedEx Overnight, UPS 2nd Day Air, or UPS Next Day Air.
Please note that UPS Ground, FedEx Ground, and other Ground services are not express services.