Contact Us
- support@mochithings.com
- 206-278-2631
- 101 STEWART ST STE 101, SEATTLE WA 98101-1073
- Monday - Sunday 10:30AM-5:30PM PT
Frequently Asked Questions
When do I receive my order?
It generally takes 2-5 business days to receive your order anywhere in the United States (including Hawaii and Alaska!)
Read MoreWhat if my shipment gets lost?
All of our shipments are insured domestically and internationally. We'll ship you a new package without any additional cost to you!
Read MoreWhat is the return policy?
We accept returns on all unused items within 30 days of the day you receive your package.
Read MoreWhat is the replacement policy?
We replace all items that are damaged or defective on arrival within 30 days of the day you receive your package without any additional cost.
Read MoreWhat is the exchange policy?
We accept exchanges on all unused items within 30 days of the day you receive your package.
Read MoreWhat payment methods are accepted?
We accept all major cards ranging from Visa, MasterCard, Discover, American Express, and JCB. We also accept PayPal, Apple Pay, and Google Pay.
Read More