Job Description
As a Store Associate you will be regularly greeting and assisting our customers as they shop in both our offline and online stores. You will be answering questions in person, phone, e-mail, and on social media. You will be regularly utilizing your assigned tablet device to process offline and online customer orders, processing inbound freight, and other customer service, fulfillment, and inventory duties. Our team, processes, and tech systems will be guiding you throughout the day. Every process is defined so there will be no unknowns while you perform your duties. If you do run into any issues: our friendly team and your direct manager will be able to assist you.
If you like to share your love for stationery, interact with amazing customers, be regularly on your feet, work in a guided friendly environment, expect clearly defined goals, and experience success on a daily basis — this is the role for you.
Primary Job Functions
- Greet and assist offline and online customers
- Preparing customer orders for checkout, pickup, and delivery
- Inventory processing & organization
Safety First
- General store & warehouse safety is expected and regularly practiced even when we are mostly handling light items.
Required Skills & Abilities
- Friendly and approachable demeanor
- Time management skills
- Attention to detail
- No prior experience required
Apply Now
Send email to: careers@mochithings.com
Subject: Part-Time Store Associate
Please include your resumé in the email. A cover letter is highly recommended so we can get to know you.
High School & College applicants are welcomed!
Available Shifts
Monday through Friday
4-hour Time Slots
- 10:00am-2:00pm
- 2:00pm-6:00pm
Saturday & Sunday
8-hour Time Slots
- 10:00am-6:00pm
4-hour Time Slots
- 10:00am-2:00pm
- 2:00pm-6:00pm
We are flexible in scheduling and we are able to mix time slots. Please note we can only assign a maximum of 28 hours per week for this part-time position. Our work week begins on Sunday and ends on Saturday.
Locations
MochiThings Downtown Seattle Store
101 Stewart St, Suite 101
Seattle WA 98101
MochiThings Tukwila Southcenter Store
1051 Andover Park E
Tukwila WA 98188
Please let us know your desired work location(s) in your application! Rotation is an option depending on staff availability. We are currently prioritizing on staffing our newest location in Tukwila.
Compensation
$24 per hour
Pay Period
Bi-weekly (every other Friday)
Benefits
- 401k Match (for ages 18 and over)
- 40% Off Store Discount
Work Environment
Logistics
Our Logistics department is the largest department in the organization. This department contains the most mission critical teams, is allocated with the largest budget, and with the most research and development focus in the organization. All teams contribute towards the following departamental goals, day in, day out:
- Same and next day processing for all orders placed before 12pm.
- All processible orders are out of the warehouse by 2pm.
- 99.99% order accuracy — a departmental record we proudly hold and maintain since April 2020.
- No injuries — a departmental record we proudly hold and maintain since 2011.
All duties are highly process driven and fully utilizes technologies our team have custom designed and implemented to increase overall safety & efficiency.
Key leaders: Elena Sayasen (Seattle), Jin Yi (Seoul)
